19 March 2010
Asda Slip Up with one of my clients
I'm loving this little story that my friend and client Mike Boss was involved in this week. They've used one of my pictures of Mike taken at a recent shoot we did at The Bartley Lodge Hotel in Cadham with the article.
The report from the Bournemouth Echo reads
"A FATHER of two was shocked when a supermarket delivered sexual lubricant to his house instead of the children’s bubble bath he had ordered.
Finance broker Mike Boss says he realised he had been substituted Durex Play Lubricant for Lucky Matey bubble bath when the order arrived at his home in Alderholt.
Mike had ordered the well-known children’s brand of bathtime suds – which comes in a bottle shaped like a cheery parrot wearing an eye patch – for his children aged seven and four via the Asda website.
The items were delivered by the Bournemouth Castlepoint store after being selected by a store worker.
Mike joked: “We’ve had issues with Asda deliveries before. Last time there were 16 substituted items.
“But this is taking things to a whole new level – I’ve no idea who could confuse sexual lubricant for children’s bubble bath. When they bring your order they give you a delivery list to check so that you can confirm the substitutes. When I saw what they’d done I was gobsmacked!
“I did have a laugh about it with the delivery guy who was quite young and seemed embarrassed about it.”
An Asda spokesman said: “We’ve messed up here. The substitution was clearly not appropriate and we apologise to the family for any upset caused. To avoid any further mix-ups we’ve changed the way both items are described on the booking form used by our store pickers.
“As well as this, and as an apology to Mr Boss and his family, we’ll be delivering them a free supply of bubble bath to make sure bath time goes without a hitch from now on.” "